Once your order is placed, please allow 1-2 business days for us to process and ship your order. Once shipped, an email containing your tracking information will be sent for online tracking. Expect your delivery to arrive in up to 7 business days, or up to 3 weeks for international orders.

Keep in mind that processing and shipping times may vary, especially during holiday or launch periods.

We recommend checking our size guide, which provides comprehensive measurements for each category and collection. However, as fitment preferences between each individual can vary, please also refer to the sizing tips and stretch factor in each item’s description. In general, if you are in between sizes, size up for a relaxed fit and size down for a tighter fit. You can always reach out to our customer support for personalised assistance in finding your perfect fit.

Our website includes a currency conversion tool for your convenience. Please note that all transactions are processed in Australian Dollars (AUD). The displayed converted amounts are based on real-time exchange rates. Your payment will be processed in AUD, and any discrepancies are beyond our control.

We endeavor to stock a full and inclusive size range, and we are actively working to expand our offerings. If you have specific size requirements or suggestions, please contact us, and we will do our best to accommodate your needs. Your feedback is invaluable as we strive to provide a diverse and inclusive range of sizes for all.

Each and every garment you order will be meticulously wrapped in our premium packaging. Our skilled team takes special care to ensure that your items are beautifully presented, and is designed to make every unboxing moment memorable.

To ensure the longevity of your garments, we suggest following the care instructions on the product labels. Typically, delicate items should be hand-washed or machine-washed on a gentle cycle using a lingerie bag. Avoid using harsh detergents, fabric softeners and tumble-drying to maintain the quality of your pieces.

We understand finding the right fit is essential. Enjoy a 10-day return window for store credit post-delivery. Your items must be in original condition, with any tags attached. Exercise care during try-ons to avoid stains or signs of wear. Inspect your order upon arrival; contact us within 5 days of delivery for defects, damages, or wrong items. Initiate returns via our returns form and we'll keep you updated on the process.

We are committed to continuously improving ethical and sustainable practices. Our products are sourced responsibly, and we work closely with manufacturers who adhere to ethical production standards. Feel confident in your purchase, knowing that our commitment extends beyond just creating beautiful products, but also conscientious products that contribute to a positive impact on the people involved in the process. We are constantly striving to improve our practices, exploring new initiatives and partnerships that allow us to raise the bar in ethical and sustainable production.